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'What a breath of fresh air Rod and Rene are. Such professional, accommodating and caring people who in my opinion offer the very best service in all aspects of buying and selling properties, their combined skills and knowledge set them apart from the rest. I sold my property with them this year and they were with me every step of the way making what is usually a very stressful time a very easy, uncomplicated process. I would highly recommend them to anyone wanting to buy or sell and when you met them, you would know why'
Mrs. C.
''Having had an unsuccessful experience with another estate agent I went to Rod and René on the recommendation of a friend. As an idependent agent their personal but professional approach was much appreciated. Their communication was a real strength, keeping me informed at every stage of the process and achieving a quick sale after weeks of stagnation with the previous agent. I appreciated their prompt response to any questions I had and their advice when needed. I would definitely recommend Fulbrook and Floor to anyone looking for an estate agent''
Mrs O.
'AMAZING AGENTS!!! BEST IN ST ALBANS!!! 100% excellent service, caring, patient and just totally brilliant all the way through! Previous agent did not pick the phone up once, another under valued hugely for a quick sale, these guys were totally spot on! Don't hesitate to choose them'
Ms. V.
'We recently sold our house with Fullbrook & Floor and experienced a brilliant, personal experience where we were frequently updated and advised on the process of our move. Rod and Rene are incredibly professional and informative, and we would certainly recommend them to anyone looking to move house in the future. Thankyou Rod and Rene!'
Mr and Mrs H.
'From the very first discussion with Rod Fullbrook I felt confident he would provide a highly professional service. He was clearly extremely knowledgeable about the local market and took charge of the sale process to achieve a smooth transition from offer to completion. He liaised with all parties without being pushy or insensitive and as Executor I found his tact and diplomacy a great relief. His partner in the firm Rene also sounded pleasant and efficient when speaking on the phone and assisted in viewings of the property so the whole operation is easy to recommend'
Miss A.
'Rod and Rene are fantastic to work with. We bought our new home through them and we could not be happier with their service. When we first identified this place as where we wanted to live, we were unfortunately not yet ready to proceed, but Rod called us immediately when the previous buyers chain collapsed, giving us another opportunity which resulted in a successful bid, through which Rene managed us to a successful conclusion and move. You always feel in good hands with Rod and Rene. We are very happy to recommend their warmth and professionalism. An excellent estate agency'
Mr. H.
'Thank you for selling my property in a very short space of time from the property going on the market, and liaising with the prospective purchaser and solicitors. Wishing every success for the future'
Mr. O.
René’s service has been second to none. He has kept me up to date throughout the whole sale - I cannot recommend highly enough!
Mr C.
'Where to begin? We have nothing but praise for Rod and Rene. Our experience with them was second to none. They are professional, experienced, honest, reliable and reassuring. If they said they would do something it got done and they kept us informed every step of the way. This was a difficult time for us and their compassion and thoughtfulness was very much appreciated. If you need an estate agent we couldn't recommend them any higher and we will certainly use them again when the time comes. Thank you both you are true gentlemen'
Mrs G.
We had the pleasure of Rene selling our 4 bed house in Hitchin. I can't recommend him enough, he was highly professional and always made sure that the sale was progressing in a speedy manner. I never had to chase him once for any info or updates. Thanks for all your help Rene.
Mr. M.
'We recently bought our new home through Fullbrook & Floor Estate Agents, both Rod and Rene were extremely helpful and had no problems with enabling us to view the house while the purchase was being completed. They couldn't have done more to help us, and put the estate agent we used to sell our property to shame. We will definitely be recommending and will use them if we ever decide to move again!'
Mr. D.
'I recently purchased a house using Fullbrook & Floor. They arranged viewings at a time to suit me, liaised with the vendor on my behalf and kept in regular touch with me during the whole process. They are very efficient, helpful and friendly, and I would highly recommend Rod and René to anyone who is looking to buy or sell a property'
Mrs. V.
'Rod Fullbrook helped us sell our house, and proved there is a lot more to selling houses than showing people around. We had some tricky moments with our buyers, but Rod lead us through them all, calmly and professionally. Wouldn't hesitate to recommend and use them again'
Mrs. R.
'Having had a bad experience trying to sell with a well known chain moving to Rod and Rene couldn’t have been more different. This really is a professional service from start to finish. I always felt they were doing their best for me, keeping me updated, available to answer questions and give advise whenever I called. I will miss speaking to them!! Thank you for everything'
Mrs. F.
'Having dealt with René in the past, we had no hesitation in seeking out the services of Fullbrook and Floor for this sale. The responsiveness, ease of contact, and professionalism set this agency apart from any other in town. René’s was aware of every step of the process as it was happening, and kept himself in the information loop between the two sets of solicitors, our buyers and us at all times. This level of involvement is something large agencies seem to struggle with. Would definitely recommend Fullbrook and Floor to anyone looking to move home'
Mrs. D.
''Thank you René for making our purchase of our property as easy as possible. We were able to receive updates regularly and did not have to wait long to receive responses to questions we had.
Rene provided a fantastic personal service and would recommend them. Thank you again''
Mr and Mrs S.
'We sold our home through Fullbrook and Floor and it was a great experience. Rene was extremely responsive and proactive in helping us secure a quick sale at a good price and was then extremely patient and understanding in managing our buyer during the long journey of us finding our new place. Highly recommend their professional service to anyone looking to sell or buy a property'
Mr. W.
'I went with Fullbrook and Floor on the recommendation of a friend and I am so pleased I did. I was selling a property and from their first visit to completion Rod and René have helped me every step of the way with a very professional whilst caring manner. René was my main point of contact and was always quick to answer any of my queries and kept me up to date with all developments. I fully recommend Fullbrook and Floor'
Mrs. D.
I used this company to market my property after a recommendation from a friend.
Rene was very knowledgeable, professional and helpful throughout the whole process from start to finish.
All questions and queries were answered promptly. My property sold within 24 hours. I would use them again and recommend without hesitation to anyone looking to sell a property.
Jo R.
'Great professional and helpful service'
Mr. N.
'Rod and Rene both helped me to sell my house in the most stress free and easy straight forward way possible. The responsiveness and updates I received were extremely fast and professional and I was always well informed of the process. They arranged the open day and all follow up viewings at convenient times and they secured a great price and the best possible buyer I could have wanted. They took control over chasing solicitors on both sides to ensure the process did not become static and this led to a smooth and efficient sale. I would 100% recommend again and use for any future house dealings. Thanks very much Rod and Rene :)'
Mrs B.
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